Privacy policy

This privacy policy tells you how we use and protect any information that you give us when you use this website. This might be data you send us in a form or general information that we collate about how people use this website.

We may change this policy from time to time by updating this page. This policy is effective from 19 September 2019.

What personal information do we collect about you?

We collect and process your information in the following ways:

Information you give us

We collect information to provide services and information to you. This may include data voluntarily submitted through web forms and sent to use via email links included on our site, such as your name, phone number, email and any other details you provide. We use this data to understand your needs and respond to enquiries. We do not use this data for any other purpose (e.g. to send marketing information or update you about our services) unless you give us permission to do so.

Information we collect automatically

We also automatically collect information using cookies to help make our website experience better for our visitors. This information allows us to understand more about how our visitors use our website and help improve your user experience when you visit our sites. See the cookie policy for more information and how to opt out.

Links to other websites

Now and then our website may contain links to other websites we think are interesting or useful. We don’t have any control over that website and cannot be responsible for the protection and privacy of any information which you provide on these websites.

How do we contact you?

We may contact you by phone, email or social media. If you prefer a particular contact means over another, please just let us know.

How do you contact us?

If you have any enquires you can contact us at: reservations@sakatia.co.za.

Cookie policy

Cookies are small text files that are placed on your computer, phone or tablet when you use our website. We use cookies to:

  • make our website easier to use

  • help us to make improvements by understanding how people us it

  • make your visit better and more enjoyable.

Cookies allow websites to give you information that suits your needs, likes and dislikes by gathering and remembering information about your preferences.

Although we may obtain information about your computer or other electronic devices such as your IP address, your browser and/or other internet log information, we do not use cookies to identify you personally or to store personal information. We only collect personal information about you where you voluntarily provide it (e.g. by completing a booking form).

Overall, cookies help us provide you with a better website, by showing us which pages you find useful and which pages you don’t.

Which cookies we use

The cookies on our website fall into four categories:

  • Essential cookies: These allow you to use a feature on our website e.g. a login area. The website wouldn’t work without them.

  • Analytics cookies: These gather information about how people use our website, which pages they visit and if there are any errors. We use this to make improvements and develop our website for the future. The information collected cannot identify you directly.

  • Ad targeting cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operators’ permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers e.g. Facebook and Vimeo.

Consent

There is a notice in the banner on our website which describes how we use cookies. If you use this website after this notification has been displayed to you we will assume that you consent to our use of cookies for the purposes described in this policy.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to www.aboutcookies.org or www.allaboutcookies.org.